Shipping & Pick-up

Express Delivery $20 – 2 to 3 days

Australia-wide express delivery.

Customers may receive a call to verify order details before an order is dispatched. Chemistworks will dispatch most orders within one business day, Monday to Friday, assuming all items are in stock. All other orders will be dispatched as quickly as possible thereafter. It may be necessary for some orders to be shipped in more than one box from different Chemistworks pharmacies.

You will be notified via email or phone if there are any delays in obtaining any items in your order. Order processing and delivery times may vary in peak seasons, such as Christmas, Valentine’s Day, Mother’s Day, Father’s Day, and other promotional periods, or due to unforeseen events.

If nobody is home at the time of delivery, the order will be left in a safe place.

Standard Delivery $10 – 4 to 10 days

Australia-wide standard delivery.

Customers may receive a call to verify order details before an order is dispatched. Chemistworks will dispatch most orders within one business day, Monday to Friday, assuming all items are in stock. All other orders will be dispatched as quickly as possible thereafter. It may be necessary for some orders to be shipped in more than one box from different Chemistworks pharmacies.

Customers will be notified via email or phone if there are any delays in obtaining any items in their order. Order processing and delivery times may vary in peak seasons, such as Christmas, Valentine’s Day, Mother’s Day, Father’s Day, and other promotional periods, or due to unforeseen events.

If nobody is home at the time of delivery, the order will be left in a safe place.

Same-day Delivery $10

Same-day delivery is only offered to orders within 10KM of a Chemistworks pharmacy.

Customers may receive a call to verify order details before an order is dispatched. Chemistworks will dispatch orders on the same day if ordered before 3pm, Monday to Sunday, assuming all items are in stock. Any orders placed after 3pm will be delivered the next business day. If orders fall out of the 10KM zone, the order will automatically be sent via Standard Delivery.

If nobody is home at the time of delivery, the order will be left in a safe place.

FREE Store Pick-up

Click & Collect is available when a customer shops online with Chemistworks and selects “free store pick-up” in the checkout process. Customers will be notified via email or phone when their order is ready for collection. Usually, orders will be ready for in-store pick up within 4 hours, assuming all items are in stock. Upon pick-up, customers are to present matching photographic ID in relation to the details on their orders.