Urinary Tract Infection (UTI) Treatment
Fast, convenient assessment and treatment from your local pharmacists at Chemistworks
What is a Urinary Tract Infection?
A urinary tract infection (UTI) is an infection in any part of your urinary system, including your kidneys, bladder, ureters, and urethra. Most UTIs affect the lower urinary tract, specifically the bladder and urethra.
UTIs are one of the most common infections, particularly affecting women. Around 50-60% of women will experience at least one UTI in their lifetime. While uncomfortable, uncomplicated UTIs can be effectively treated when caught early.
What Causes UTIs?
UTIs occur when bacteria, typically E. coli from the digestive tract, enter the urinary tract through the urethra and multiply in the bladder. Women are more susceptible due to their shorter urethra, which makes it easier for bacteria to reach the bladder.
Common risk factors include:
- Certain types of contraception (diaphragms or spermicides)
- Menopause
- Not drinking enough fluids
- Holding urine for too long
- Poor bathroom hygiene
Common UTI Symptoms
Recognising UTI symptoms early allows for prompt treatment. Common symptoms of an uncomplicated UTI include:
Dysuria
A burning sensation or pain when urinating
Urinary Frequency
Needing to urinate more often than usual
Urinary Urgency
A strong, sudden urge to urinate that's difficult to control
Suprapubic Pain
Discomfort or pressure in the lower abdomen or pelvic area
You may also notice cloudy, dark, or strong-smelling urine, though these symptoms alone don't confirm a UTI.
When to See a Doctor
Seek immediate medical attention if you experience:
- Fever or chills – may indicate a kidney infection
- Back or side pain – especially in the kidney area
- Nausea or vomiting
- Blood in your urine
- Symptoms lasting more than 3 days despite treatment
- Symptoms that worsen during treatment
You should also consult a doctor rather than a pharmacist if you:
- Are pregnant or think you might be pregnant
- Are male (men with UTI symptoms need medical evaluation)
- Are under 18 or over 65 years old
- Have recurrent UTIs (more than 3 in 12 months)
- Have kidney disease or only one kidney
- Have diabetes or a weakened immune system
- Have an abnormality of the urinary tract
- Have a catheter or urinary stent
How Your Pharmacist At Chemistworks Can Help
At Chemistworks, our qualified pharmacists can assess your UTI symptoms and provide appropriate treatment without you needing to visit a doctor for uncomplicated cases.
Pharmacist UTI Treatment Eligibility
Our pharmacists can provide treatment if you are:
- Female
- Aged between 18 and 65 years (inclusive)
- Displaying symptoms consistent with an uncomplicated UTI:
- Dysuria (painful urination)
- Urinary frequency
- Urinary urgency
- Suprapubic pain or discomfort
You must NOT have any of the warning signs listed above or complex medical conditions.
What to Expect During Your Consultation
Your pharmacist will:
- Ask about your symptoms and medical history
- Determine if your UTI is uncomplicated and suitable for pharmacist treatment
- Recommend appropriate over-the-counter treatments for symptom relief
- Prescribe antibiotics if needed for eligible patients
- Provide advice on managing symptoms and preventing future UTIs
- Refer you to a doctor if your condition requires medical attention
Available Treatment Options
Over-the-Counter Relief
Products containing urinary alkalinizers can help relieve symptoms and provide comfort while your body fights the infection.
- Fast symptom relief
- Available immediately
- No prescription needed
Antibiotic Treatment
A short course of antibiotics (usually 3-5 days) is typically required to fully clear a bacterial UTI. Our pharmacists can prescribe for eligible patients.
- Targets the infection
- Quick results (1-2 days)
- Prescribed by pharmacist
Self-Care Measures
Simple home remedies that can help manage symptoms and support your recovery alongside other treatments.
- Drink plenty of water
- Urinate frequently
- Apply heat to lower abdomen
Need Time Off Work or Study?
If your UTI symptoms are affecting your ability to work or study, we offer a convenient medical certificate service. Our pharmacists can provide certificates for minor illnesses after your consultation.
Learn About Medical CertificatesPreventing Future UTIs
While not all UTIs can be prevented, these strategies can help reduce your risk:
- Stay hydrated – drink plenty of water throughout the day
- Don't hold it – urinate as soon as you feel the need
- Urinate after sexual activity to help flush out bacteria
- Wipe from front to back after using the toilet
- Avoid irritating feminine products like douches or powders
- Consider your birth control – diaphragms and spermicides can increase UTI risk
- Wear breathable cotton underwear and avoid tight-fitting pants
- Take showers instead of baths when possible
If you experience recurrent UTIs, your pharmacist or doctor may recommend additional preventive measures such as cranberry supplements or low-dose preventive antibiotics.
Frequently Asked Questions
How long does a UTI consultation take?
Most consultations take 10-15 minutes. Your pharmacist will ask relevant questions about your symptoms and medical history to ensure safe and appropriate treatment.
Do I need to bring anything to my appointment?
Please bring a list of any medications you're currently taking and be prepared to discuss your symptoms and medical history.
How quickly will I feel better?
With appropriate antibiotic treatment, most people start feeling better within 1-2 days. However, it's crucial to complete the full course of antibiotics even if you feel better.
What if the pharmacist can't treat my UTI?
If your symptoms suggest a complicated UTI or you don't meet the eligibility criteria for pharmacist treatment, we'll refer you to see a doctor and can help arrange this for you.
Is there a cost for the consultation?
Consultation fees may apply. Please contact your local Chemistworks pharmacy for specific pricing information.
Have questions about UTI treatment? Visit your local Chemistworks pharmacy or book an appointment online. Our friendly pharmacists are here to help you feel better, faster.
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